Finance Application Support
Salary: GBP25000 - GBP35000 per annum + bonus
Start date: tbc
Contract type: Permanent
You're a natural problem solver, the brains of the bunch. You're tired of sitting on a support desk and fixing the issue in five minutes, you want a challenge. You want to feel the sense of achievement of solving a problem that a customer has been struggling with for weeks. Your search stops here.
ROLE:Finance Application Support
SALARY:£20,000 - £35,000
LOCATION:London (closest tube stations are London Bridge and Borough)
We are seeking a self-motivated individual to join a leading Software House, who has developed a leading software package that integrates property management and accounting tools for property businesses. You will quickly build rapport with customers, so you are able to get to the bottom of their software issues and diagnose faults as fast as possible. You will need to demonstrate excellent customer service skills, communicating effectively with technical and non-technical users via telephone, email and remote software tools.
There will be some complex problems in the software, where you will need to troubleshoot to get to the bottom of the issue. There will also be non-technical problems - a user might not understand how to use a particular feature and you will guide the customer through to resolution while educating them on the proper use of the application.
For the right candidate, the company will offer significant progression opportunities, allowing you to enhance and develop your skillset and move internally into different roles if desired.
As the successful candidate, you will join a growing entrepreneurial software company based out of Central London. They are a close-knit team and adopt a very consultative approach to their business model and customer base. Upon starting you will be given significant support to get to grips with the role and the software, but there will be an expectation for an element of self-learning to ensure you are up to date with their bespoke software within the required time scale. This consultative approach is applied both externally and internally and therefore it is essential that anyone joining the business has a team focused mentality and is happy to help out where required.
Skills Desired but not Required:
* 2:1 or above in Mathematics, Economics, Statistics, Finance, Accounting or related degree.
* Strong interpersonal/communication skills
* Strong multi-tasking ability
* Ability to quickly learn different software applications
* Strong organisation skills - keep a track of where all your tickets are holding.
We work towards pre-booked interview dates so if you think that you are a good fit for this role then please send your CV through ASAP.
For further information about the role, please contact:
Eloise Dugmore📞 01789 269677
✉ Email me