Head of Professional Services - Bedfordshire
Salary: GBP50000 - GBP60000 per annum + Benefits
Start date: ASAP
Contract type: Permanent
A Head of Professional Services is required to join a fast paced, delivery focussed Microsoft IT service provider. Based from the Bedfordshire offices you will manage the Technical Projects Team (team of ten) within the Professional Services Group. In this senior role, you'll be leading and supporting the teams productivity, focussing on scheduling, resource management and driving through operational efficiencies. The team are highly skilled and dedicated infrastructure specialists who have a great track record of delivering quality solutions to a broad range of industry sectors and well known clients.
This is a new role within the business and you will be required to ensure that all work coming into the team has been properly thought through and the solution has been given due consideration from a cost, quality and time perspective. The manager will then ensure that the work is scheduled, prioritised and measured accurately. The project vary from major, new projects through to escalated significant support issues.
The Head of Professional Services role, from a technical perspective, is more governance focused than a requirement to technically lead. The key purpose of the role is to drive efficiency whilst maintaining high standards of quality and giving the team the freedom to investigate and research new technologies and new ways of working, which may benefit the customers in the long term.
To be considered for the opportunity:
·You will have worked in an infrastructure services environment and will at least have a high level understanding of Microsofts server-based, cloud-based and end-user clients product set.
·You will have experience of leading teams of people either as a line manager or as a project manager.
·You will have experience of improving operational performance, analysing operational efficiency and coaching team members to increase productivity.
·You will have experience of commercial Infrastructure contracts and will be able to review commercial proposals whilst accurately estimating resource plans.
·You will have experience of creating / maintaining positive creative and effective working environments.
Big Red Recruitment are working on the opportunity exclusively and have interview dates pre booked. To be considered please send through your CV ASAP!
For further information about the role, please contact:
Jonathan Taylor📞 01789 269677
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